Grrrr! 2 veryyyy annoying problems.

1) My laptop no longer recognizes CDs/albums. I put in a couple new CDs and loaded them onto Zune and Windows Media Player, and on both they come up as a blank CD with an unknown artist, no cover art, unknown song titles, etc. It's so annoying! I don't want to have to enter all the artists & songs by hand and I don't even know how to go about inserting cover art.

2) Skype won't connect to the internet or something. Its symbol is gray and it shows the arrows going around in the circle like it's connecting, but it never does

Any suggestions for either issues would be fabulous!